Welcome to Sunkissed Golden Mobile Spray Tanning! This Privacy Policy describes how Sunkissed Golden ("we," "us," or "our") collects, uses, and shares your information when you use our mobile application ("App") and our mobile spray tanning services. We are committed to protecting your privacy and handling your personal information with care and transparency.

1. Information We Collect: We collect information to provide and improve our services to you. The types of information we may collect include:

• Personal Identification Information:

• Name

• Email address

• Phone number

• Home address (for service appointment scheduling)

Service Providers: We use third-party service providers to help us operate our business, such as payment processors (e.g., Stripe, Square), cloud hosting services, communication platforms, and analytics providers. These providers are obligated to protect your information and only use it for the purposes we specify.

Legal and Regulatory Authorities: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).

Device Information: Information about your mobile device, including the device model, operating system, unique device identifiers, and mobile network information.

2. How We Use Your Information:

We use the information we collect for various purposes, including

Provide and Manage Our Services:

• Scheduling and confirming your spray tanning appointments.

• Scheduling and confirming your spray tanning appointments.

• Delivering mobile spray tanning services to your specified location.

• Processing your payments.

For Safety and Security:

• Verifying your identity and preventing fraudulent activity.

• Ensuring the safety of our technicians and clients.

• Complying with legal obligations.

3. How We Share Your Information:

We may share your information with the following categories of third parties:

Our Tanning Technicians: We share necessary information (name, address, appointment time, and tanning preferences) with our certified mobile tanning technicians to enable them to perform the service.

Location Information: With your permission, we may collect precise location data from your device to facilitate mobile service delivery and help our technicians navigate to your location. You can disable location services through your device settings.

Communication Data: Records of your communications with us, including in-app messages, emails, or phone calls.

Usage Data: Information about how you access and use the app, such as features used, screens viewed, and the time and date of your visits. This helps us improve the app's functionality.

To Communicate with You:

• Sending appointment reminders, confirmations, and updates

• Responding to your inquiries and support requests.

• Providing information about our services, promotions, or special offers (you can opt out of marketing communications).

To Improve Our Services:

• Understanding how you use our App to enhance user experience and functionality

• Analyzing trends and preferences to develop new features and services.

• Troubleshooting and resolving technical issues

 

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) technology for data transmission.

• Encryption of sensitive data where appropriate.

• Restricted access to personal information to authorized personnel only.

• Regular security audits and updates.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

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5. Your Choices and Rights

You have certain rights regarding your personal information:

Access and Correction: You can access and update your personal information directly through the app or by contacting us.

Opt-Out of Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.

Location Services: You can disable location services for our app through your device settings at any time.

Data Deletion: You may request the deletion of your personal data, subject to certain legal obligations we may have to retain information.

Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. To exercise any of these rights, please contact us using the information provided below.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to remove that information from our servers.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our app of any such change in ownership or control of your personal information.

With Your Consent: We may share your information with your explicit consent for specific purposes not covered in this policy.

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